Disclaimer
All the information contained in this website is reserved by Realord Group Holdings Limited (Hereinafter referred to as either ‘Realord Group’, ‘the Group’, ‘we’ or ‘us’). Opening, browsing or using this website is equivalent to that you have admitted to read, understand and agree the following terms which are complied with all laws and regulation:
- The content in this website is for reference only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose.
- Any direct or indirect losses caused by any errors, omissions or use of this website (also including any third parties’ hyperlinks in this website), we do not bear any responsibilities or legal liabilities, within the scope permitted by law.
- We will endeavour to keep the information in this website updated and correct, but some of the content may need to be changed if necessary, therefore we reserve the rights to modify all the content of this website at any time without any prior notice.
Privacy policy
1. Collecting Personal Data Statement
The group and any/all of its subsidiaries, associated and/or related companies respect your legal rights of privacy when collecting, storing, using and transmitting your personal data. We comply with the regulations of the ‘Personal Data (Privacy) Ordinance’ (Cap. 486) (the “Ordinance” ) of the Laws of the Hong Kong Special Administrative Region of the People’s Republic of China . Throughout this Statement, the meaning of the term “personal data” is defined in the Ordinance.
This statement can be applicable on all of our website, including this website, and we reserve rights to modify the contents of this statement at any time where we deem necessary.
2. Data Collection and Use
We may collect your personal data including but not limited to name, telephone number, address and email address in order to provide you the various services and features. You are not obliged to supply the data, but if you do not, the services and features may not be available. The purposes for which we may use your personal data are as follows:-
- following up on comments, inquiries and complaints that users submit to the website;
- following up and processing your applications, registrations or subscriptions;
- monitoring use of the website to help its further development;
- understanding users' needs so as to provide better services;
- operating internal control, resolving disputes, troubleshooting problems and enforcing terms of use;
- contacting users regarding administrative notices and communication;
- collecting data for identity verification and record and maintaining contact lists for correspondence;
- designing, providing and marketing to users our facilities, services and/or products, and that of the Realord Group and any of its subsidiary, associated and/or related company;
- promoting, improving and/or further the provision of our facilities, services and/or products, and that of the Realord Group and any of its subsidiary, associated and/or related company;
- delivering information that users may have interest in, such as targeted banners, new services and products and other promotions and marketing materials;
- for recruitment and other human resources related purposes;
- communicating with our investors and/or potential investors, and that of the Realord Group and any of its subsidiary, associated and/or related company;
- complying with any law binding on us or for the purposes of any guidelines or codes of practice issued by regulatory or other authorities with which we are reasonably expected to comply; and
- any other purpose(s) which has been agreed by or notified to you.
If you are under the age of 13, you must ask your parent or guardian before providing any personal data to us.
3. Disclosure
We will take all practicable steps to keep your personal data confidential but for any one or more purpose(s) named in paragraph 2 above, we may transfer/assign your personal data to or exchange such data with any of the following parties irrespective of whether such parties are located inside or outside Hong Kong:
(i) any agent, contractor or third party service provider who provides administrative, telecommunications, computer and other services to us with respect to the operation of our business;
(ii) the Realord Group and any of its subsidiary, associated and/or related company; or
(iii) any person to whom we are under an obligation to make disclosure under the requirement of any law binding on us or for the purposes of any guidelines or codes of practice issued by regulatory or other authorities with which we are reasonably expected to comply.
Unless expressly stated in this statement or with prior consent, personal data collected from you will not be disclosed to any third party other than the above-named parties.
4. Links to Other Websites
This Statement only applies to the Website. If you click on any advertisement or hyperlink linking to other website(s), you will leave this Website for another location. At any other website, the protection of your privacy, personal data and your exposure to cookies are not our responsibility and you are advised to refer to the privacy policy of that other location (if any).
5. Web Logs
When users visit our website, their visit may be counted and included in the total number of visits of this website for statistical purpose. This information does not identify you as an individual. No personal data will be collected.
6. Security
Except as mentioned in paragraph 3 above, your personal data, however stored, will be accessed only by our employees or contractors who are authorized to do and under a duty of confidentiality to us. Such authorized personnel or contractors designated to handle personal data will be instructed to do so only in accordance with this Statement.
7. Use of Personal Data in Legal Proceedings
If it becomes necessary that we have to take action against you for any reason whatsoever including but not limited to recovering from you any money you owe us, you expressly agree that the personal data provided by you can be relied upon in identifying and take legal action against you.
8. Your Right to Access and Retention
You may at any time request access to and correct personal data relating to you in any of our records. To exercise any of your rights, contact us at the address below marking your communication “Confidential”. In response, we may ask you to provide certain details about yourself so that we can be sure you are the person to whom the data refers. We are required to respond to your requests within 40 days and we will endeavour to do so wherever possible, but we may charge you a reasonable fee for doing so.
9. Personal Data Privacy Officer
The person to whom (1) requests (a) for access to data or correction of data; (b) for general information regarding our policies and practices with respect to personal data; and (c) about the kinds of personal data that we hold and (2) general questions and complaints should be addressed is as follows:-
Realord Group Holdings Limited
Personal Data Privacy Officer
(Marked Confidential)
Address: 24/F, Jardine House, 1 Connaught Place, Central, Hong Kong
10. Retention of Data
We will only keep your personal data for as long as necessary to fulfill the purpose for which the data was collected unless the personal data is also retained to satisfy any applicable statutory or contractual obligations. Personal data which no longer required will be destroyed.